Initial Consultation - 75 mins

Before The Consultation:

Once booked in, I will email you my health history form to complete. I review your questionnaire before we meet, meaning we can hit the ground running so you feel better, as quickly as possible.

First Consultation

Your first consultation can last up to 75 minutes. I will assess how each of your body systems are functioning (digestive, endocrine/hormonal health, hepatic/liver, circulatory, immune, reproductive and/or musculoskeletal etc.) and I will evaluate your stress levels, sleep health, and your current diet and lifestyle.

It’s my job to review all aspects of your life, including work/home/food/stress/relaxation etc. This gives me a complete picture of factors that may be influencing your health.

Creating A Plan – Setting You Up For Success

You have taken the time to prioritise health; now, and for the future. You know your body and your limits better than anyone else. Together we will find the best fit in achieving your health goals.

Testing And Remedies

Testing can help put the pieces of your health ‘puzzle’ together and drive treatment strategies towards the root cause of your health challenge; and ultimately a quicker health outcome! I offer a wide variety of testing including both general pathology and functional testing. I will walk you through step-by-step instructions for tests that need to be completed at home. 

I may also prescribe suitable naturopathic remedies such as herbal tinctures and practitioner range supplements (not included in cost of consultation) when we first meet.

To start a return, you can contact us at hello@1stnature.com.au

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How much is delivery?

For all orders $85.00 or over (excluding shipping) within Australia shipping is FREE. Our delivery fees are a flat $8.95 for less than $85.00 within Australia. We can also ‘Express Post’ your package for a flat fee of $15.00.

All international orders are shipped via Australia Post. The rates are competitive and the shipping fee depends on weight and location. Delivery will be calculated at checkout and starts from $10.00.

How do you package orders?

Our packaging is as minimal as possible. We always use recycled boxes and use Sendle for our mailers. Sendle provide 100% carbon neutral shipping and all their mailers are compostable. If you receive any white 'plastic beans' in your order these are cornstarch peanuts. We don't buy them, we receive them from suppliers and keep them moving around the globe. They are 100% biodegradable and dissolve in less than a minute under water. We'll wrap your product if we think it needs it to be kept safe for transport.

How does 1^st Nature choose brands and products to stock?

1^st Nature only sources and stocks the best clean beauty, skincare, wellness, plastic free and home and lifestyle products with a huge focus on Australian made, local products. If I wouldn’t recommend it to a client as a naturopath, I won’t sell it. Australia has amazing natural and native ingredients and incredible products, so I want to support local brands wherever possible.

Are you cruelty-free?

100% YES. Every product will be free of animal testing and is a key criteria in anything sold on the site. We also stock an extensive range of vegan products across clean beauty, plastic free & wellness. 

What payment methods do you accept?

We accept Paypal, Credit Cards, and GooglePay. I will happily take phone orders if you prefer to pay over the phone. Please note I don't store your payment details and we never write your card details down if you ring us and order over the phone.

I am a brand and would like to sell my products through you. Who do I contact?

Amazing. I’m humbled you would consider 1^st Nature to stock your brand. Please get in touch with us at hello@1stnature.com.au

Free shipping Australia-wide on all orders over $75

Standard Shipping = $8.95

Express Shipping = $15

We will send you a confirmation email once your order has been dispatched with tracking details.